Privacy Policy

We value that you trust us and share your personal credentials with us for availing our services. We understand that your information is important and we are committed to protecting it. Please read the below information to know about the information we gather and related practices.

NOTE:

Our privacy policy changes from time to time as per the enhancements and modifications in our serves and website. Kindly review this policy periodically as we do not notice if any changes are made.

Collection of personally identifiable information and other data

Users need to create their own account and hence we need their information like name, email ID, contact number, etc. For making online transactions, the users need to provide bank details as well. If you chat with us, we collect that information for better services. Our goal is to provide you a great service and smooth customer experience and hence certain information collection are necessary. We may automatically record some of your information like IP address, cookies information, etc. We place temporary as well as permanent information (not personal information) on the hard drive of your computer. If you send us any emails, we keep that information for providing better services.

Use of your information

We use all the information for providing you the services you request to us, for solving your doubts and queries, for a great shopping experience, for troubleshooting, for money transactions, for informing you about best deals and offers and customize your experience.

Information Disclosure & Security:

We are committed to the privacy and security of your information. We need to share your information with our partner entities that need it for providing you quality services. However, we don’t share, rent or sell your sensitive data to any third parties. We limit the access to your information on a “need to know” basis. We take every possible security measure to protect your data from theft, loss, and damage.

Advertising and Social Media

We never use the name or any personal information of our users for marketing and promotional purposes. If required in future, we will take prior permission from you and only then use your information for advertising.

Contacting Us:

For any doubts, queries, and suggestions, about our products, services or privacy policies, kindly write us at [email protected].

Delivery Policy

Bringmeboxes.com offers free delivery of packaging supplies within Florida. We deliver to Jacksonville, Orlando and Tampa, Florida and in between for free on orders of $199.00 or more. If your order is less than $199.00 a delivery fee will apply. Delivery dates and times can be selected by the customer at checkout. Delivery dates and times are subject to change depending on availability. Bringmeboxes.com will place the items at your front door unless otherwise instructed by the customer. We offer delivery windows for time of arrival. We cannot guarantee a specific time of delivery. If you have specific instruction’s, gate code or door codes, please indicate that in the order notes section at checkout. If we cannot access a gate or entrance to a building or subdivision, your order will be cancelled and refunded on the delivery day. If this is the case, you will need to place another order for delivery and that order will be delivered on a different day that is available at checkout in the future. 

Return Policy

Bring Me Boxes does not pickup item’s that are needing to be returned. You will need to pay the shipping or delivery costs for the return of any items. Shipping and delivery costs are non-refundable.

Bringmeboxes.com sells quality packaging products. But just in case, You can return any item within 30 days from the date you received it to any one of our locations. For return’s over $200.00 we will charge a 35% restocking fee. We do not pickup returns unless you are exchanging for an item of equal or greater value and you are placing another order at bringmeboxes.com for delivery or instore pickup and we can return or swap the item at that time. We do not accept returns after 30 days. The item must be unused, unaltered, free from damages and in the same way you received it. We will simply need the receipt to process your return. For orders that were shipped postage, ups, fedex or freight, outside of one of our free delivery zones, the customer is responsible for return shipping and/or freight costs associated with the returning products. If the order you placed was under our $199.00 minimum for free delivery, you will need to return the products to one of our location’s for a refund. We do not refund any delivery or shipping fees associated with your order. If we approve your return, we will refund the purchase within 1 to 3 business days. If you paid by credit card, please allow sufficient time for your credit card company to process the return.